{"id":636,"date":"2026-03-05T15:01:30","date_gmt":"2026-03-05T14:01:30","guid":{"rendered":"https:\/\/eltra.bfenterprise.it\/services-support\/supporto-tecnico\/"},"modified":"2026-03-17T15:09:19","modified_gmt":"2026-03-17T14:09:19","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/eltra.bfenterprise.it\/en\/services-support\/technical-support\/","title":{"rendered":"Technical Support"},"content":{"rendered":"<p>Our skilled Engineers and Technical Staff are<strong>\u00a0at Client&#8217;s disposal<\/strong>\u00a0to solve doubts and technical queries, besides giving suggestions regarding the best choice of Eltra&#8217;s product, in accordance to the specific application needs.<\/p>\n<p>To request\u00a0<strong>support pre- and post-sale<\/strong>, please fill the\u00a0<strong><a href=\"[sitetree_link,id=1564]\" target=\"_blank\" rel=\"noopener\">Technical Support Form on-line<\/a><\/strong>, providing all the details necessary to indentify and to help solving the problem for which the assistance is requered.<\/p>\n<p>For urgent matters, please contact our Offices, from Monday to Friday, from\u00a0<strong>08:30 a.m.\u00a0<\/strong>to\u00a0<strong>12:30 p.m.<\/strong>\u00a0and from\u00a0<strong>1:30 p.m.<\/strong>\u00a0to\u00a0<strong>5:30 p.m. (GMT +1)<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLScLKzvnoq57AfSZv-hyBZgM-ta9zFu7UINRI32oi3ETvpoEoA\/viewform?embedded=true\" width=\"100%\" height=\"3250\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our skilled Engineers and Technical Staff are\u00a0at Client&#8217;s disposal\u00a0to solve doubts and technical queries, besides [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":609,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-636","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/eltra.bfenterprise.it\/en\/wp-json\/wp\/v2\/pages\/636","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eltra.bfenterprise.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eltra.bfenterprise.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eltra.bfenterprise.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eltra.bfenterprise.it\/en\/wp-json\/wp\/v2\/comments?post=636"}],"version-history":[{"count":1,"href":"https:\/\/eltra.bfenterprise.it\/en\/wp-json\/wp\/v2\/pages\/636\/revisions"}],"predecessor-version":[{"id":637,"href":"https:\/\/eltra.bfenterprise.it\/en\/wp-json\/wp\/v2\/pages\/636\/revisions\/637"}],"up":[{"embeddable":true,"href":"https:\/\/eltra.bfenterprise.it\/en\/wp-json\/wp\/v2\/pages\/609"}],"wp:attachment":[{"href":"https:\/\/eltra.bfenterprise.it\/en\/wp-json\/wp\/v2\/media?parent=636"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}